FAQ

Frequently Asked Questions

Does Hyperglance run in a Browser?
Yes! Hyperglance is a pure HTML5 browser application that runs in all popular browsers.
Mon, 4 Dec, 2017 at 5:00 PM
How do I navigate in the 3D area?
3D View Controls Mouse Controls The following mouse controls change the camera position and viewpoint in the Hyperglance 3D display: ...
Wed, 31 Aug, 2016 at 11:30 AM
How many nodes does Hyperglance support?
We licence the product in tiers based on the maximum number of nodes you require. See Pricing for more details.
Tue, 1 Mar, 2016 at 4:27 PM
Is the layout automatic?
Hyperglance's proprietary layout engine will automatically arrange the nodes in your topology in a default layout. For changing the ...
Thu, 1 Sep, 2016 at 11:24 AM
What is the maximum resolution Hyperglance supports?
Hyperglance will work to any maximum resolution supported by your graphics card and monitor. This includes Full HD and 4K screens.
Tue, 1 Mar, 2016 at 4:27 PM
How do I make the 3D pane full screen?
This is browser dependent. Every browser has its own short-cut for full screen.   F11 is the shortcut for Mozilla, IE and Chrome browsers ...
Tue, 1 Mar, 2016 at 4:28 PM
How often is the data updated?
The client checks for topology updates on the Hyperglance server every 30 seconds. The Hyperglance Server's data collection cycle processes t...
Wed, 31 Aug, 2016 at 11:40 AM
What ports does Hyperglance use?
The Hyperglance server uses 8443 (for HTTPS) for communication with the client.  Apache Guacamole server installed on the Hyperglance VM appliance uses por...
Mon, 4 Dec, 2017 at 4:56 PM
Can I connect my own datasource to Hyperglance?
Yes, Hyperglance has a REST API to allow user generated data to be sent to Hyperglance. See the online documentation
Tue, 1 Mar, 2016 at 4:28 PM
Can I show only a certain part of the topology?
You can control the topologies that are visible to specific users through Role-Based-Access control, see Role-Based Access Control (RBAC) You can also inte...
Fri, 20 Apr, 2018 at 2:38 PM