FAQ

Frequently Asked Questions

Can you see any of my data?
No, the Hyperglance server runs in your private environment. The server only communicates with its configured integrations, and nothing else. We do not re...
Tue, 1 Mar, 2016 at 4:35 PM
Can I see metric graphs in Hyperglance?
Yes. Any resource where we are able to get metric data (e.g. from Amazon CloudWatch) has the ability to show metric graphs/charts. The metrics that we fetch...
Tue, 14 Aug, 2018 at 3:48 PM
How many clients can connect to the server at any one time?
There is no limit.
Mon, 29 Feb, 2016 at 5:46 PM
I have only one section of AWS I want to expose to Hyperglance, how do I do this?
Hyperglance supports IAM. All you need to do is specify which instances, regions and availability zones you want to bring into Hyperglance using IAM. For Hy...
Tue, 15 May, 2018 at 11:31 AM
Do you support IAM?
IAM allows AWS customers to securely control access to AWS services and resources. We support IAM credentials as long as the permissions include access to ...
Thu, 26 Apr, 2018 at 1:30 PM
What resources does the Hyperglance server need?
250 instances; minimum m1.small 500 instances; minimum m1.medium 1000 instances; minimum m1.medium The CPU requirements will scale as the number o...
Mon, 29 Feb, 2016 at 5:48 PM
Which browsers will the Hyperglance client run on?
The client is supported on the most recent versions of Chrome, Safari, Firefox, Edge, and Internet Explorer.
Mon, 4 Dec, 2017 at 4:57 PM
What do the different icons mean?
Learn about our AWS Iconography. Learn about our Azure Iconography.
Mon, 11 Feb, 2019 at 3:16 PM
How do I change the password for the client login?
See instructions for changing the login password.
Tue, 1 Mar, 2016 at 5:42 PM
I found a bug or Hyperglance crashed, what should I do now?
Tell us! We want to make the best product we can and that means squashing bugs! To give us the best possible chance of finding and fixing your problem h...
Fri, 7 Jun, 2019 at 4:48 PM